News, Updates, Changes, and Schedules

New Software Aids Package Distribution on Campus (Package X)

In order to meet that challenge, new software has been added that allows each package to be scanned into a dashboard that then notifies the recipient via email that the package has arrived and will be delivered via normal mail delivery. If the recipient wishes to have the package held at Mail Services for pickup, they can call the number listed in the notification or simply reply to the email with their instructions.

“With all the email scams and junk emails that invade people’s inbox, we’ve been getting a number of calls asking if the notification is legitimate,” incoming mail supervisor Karen Ouellette stated. “With so many people working remotely, we just want people to know that their package is arrived and give them the opportunity to respond with special instructions in case normal delivery isn’t the best option,” she added.

You have packages notice.

This is the type of notice that package recipients will receive listing their name and the number of items that have arrived. If the package is held for pickup, an automatic reminder will be sent in 48 hours.
Download this information as a PDF.


Delivery of U.S. Postal Service (USPS) incoming mail and intercampus mail:
  • USPS and Intercampus mail will be delivered according to a published schedule of odd & even dates.
  • Mail exchanges (delivery/pick up) in buildings are made according to a published schedule.
  • Exceptions: Large volumes of mail on Monday mornings and days following holidays may not be sorted in time for same day delivery and/or delivery may run behind schedule.
Pick-up of outgoing USPS, FedEx, UPS mail and packages:
  • All outgoing USPS mail received by Mail Services prior to 3:30 p.m. will be processed and dispatch to USPS at 4:30 p.m. that day with the exception of standard-class bulk mail.
  • All outgoing mail for vendors other than USPS must be received by Mail Services at least 30 minutes prior to vendor collection. (Call Mail Processing, 2-9970, to get information about schedules.)
  • All UPS material must be received by Mail Services by 3 p.m. to go out same day.

Mail Collection and Delivery

UNL Mail Services...

handles more than 25,000 pieces of mail each working day. Mail Services personnel exchange mail at one location per building according to schedule of odd and even dates. If you have delivery/pick up questions, please call Mail Collection & Delivery, 402-472-2533.

We Collect and Deliver...

  • On Campus & Off Campus Mail
  • Inter-Campus Mail
    (in mail room before 8:00 a.m.)
  • Innovation Campus
  • Foundations
  • UNO mail
  • UNMC mail
  • State Office "Interagency Mail"

Special Pick-Up:

Call Mail Collection & Delivery, 402-472-2533, for special pick up of large volumes of mail or heavy parcels. Notify Mail Services as soon as possible as we prepare equipment according to need.

Address Changes

Department Moves: Notify us at 402-472-2533 of departmental moves as soon as possible as the move may require route and schedule changes and/or adjustment of building mail exchange boxes.

Building Mail Exchange

Mail is exchanged in each building according to a published schedule. Your building schedule is available by calling 402-472-2533. Please pick up your incoming mail prior to our next delivery or it will be carried back to Mail Services.

Separate and bundle (rubberband) each department 4-digit ZIP code into the following categories of mail to assure prompt handling, processing, and postage discounts:

  1. All outgoing letter-size mail.
  2. Outgoing mail flats (larger than letter size).
  3. Foreign mail or mail requiring special services, e.g., registered, certified, expedited.
  4. Campus mail (letter size).
  5. Campus flats (larger than letter size).

Tracking Packages

Each package that is received in the mailroom is scanned and entered into a internal tracking system. If the name of the recipient is on the shipping label, an email notification will be sent to the recipient letting them know that their package has arrived and will be delivered along with the mail on the next delivery date. If the recipient wishes to have the package held in the mailroom for pickup, they can call and make that request at 402-472-2533 or simply reply to the email with the instructions. If the package is not picked up within 48 hours a reminder email is sent.

It is important to remember that when tracking packages on a carrier's web site (ex: USPS, UPS or Fedex), the status of "Delivered" does not mean the item is within UNL Mail Services. Delivery scans can be two or three days prior to our facility receiving a particular item. If you have concerns and have not received a notification email, contact the mailroom.

Order Supplies

Order by Requisition

  • Postage Stamps
  • Postcards
  • Business Reply
    • Envelopes
    • Cards
    • Labels

Supply Requests (No Charge)

  • Postage Billing Records
  • Rubber Bands
  • Mail Trays and Tubs
  • Shipping Supplies for USPS, UPS, DHL, and FedEx:
    • Envelopes
    • Boxes
    • Forms


Toner Cartridges

University Services is expanding our recycling efforts. Please return all toner cartridges to Mail Services*.

Contact Karen Ouellette at 402-472-2533 with any questions.

*Small cartridges to Mail Services, large cartridges to University Stores (in original packaging).

Reduce and Reuse

Make an effort when possible to save and reuse shipping and mailing materials like manilla envelopes and packing peanuts.

recycle logo